Remote Cruise Booking Concierge

Hallford Travels; Longview (TX); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Remote work opportunity

Access to travel industry training

Supplier discounts when available

Job summary

Hallford Travels seeks a friendly Remote Cruise Booking Agent to support clients with cruise vacations, researching itineraries and coordinating bookings from a home office. You will answer questions, share travel requirements, and ensure a seamless planning experience.

We value strong communication, independence, and meticulous attention to detail. The role includes access to travel industry training, ongoing team support, and supplier discounts when available.

Qualifications

• Experience in customer service is preferred but not required.
• Strong written and verbal communication.
• Ability to work independently in a remote setting.
• Highly organized with attention to detail.
• Familiarity with travel or cruise planning is a plus.

Responsibilities

• Provide outstanding customer service to clients interested in cruise vacations.
• Assist clients with researching and coordinating cruise options.
• Answer questions about cruise destinations, ships, and requirements.
• Communicate with cruise suppliers to confirm reservations.
• Maintain accurate records of client communications and bookings.
• Stay informed about promotions and supplier updates.
• Assist clients before and after their cruise to ensure a smooth travel experience.

Skills

Customer service

Communication

Remote work

Organization

Attention to detail

Tools

Email

Booking platforms

Basic IT tools

Job description

Hallford Travels seeks a friendly Remote Cruise Booking Agent to support clients with cruise vacations, researching itineraries and coordinating bookings from a home office. You will answer questions, share travel requirements, and ensure a seamless planning experience.

We value strong communication, independence, and meticulous attention to detail. The role includes access to travel industry training, ongoing team support, and supplier discounts when available.