Remote Cruise Booking Agent — Entry-Level with Training

Lever, Inc.; New York (NY); Remote; USD 45,000 - 70,000; Full time

Job summary

Aisles & Abroad seeks a Cruise Booking Agent to help clients research cruise options, coordinate reservations, and ensure a smooth booking experience from start to finish. This entry-level role offers onboarding and training in a remote work setup.

You will interact with clients to address questions about itineraries, cabins, and cruise lines, contributing to a positive travel experience. No prior cruise or travel experience is required, as comprehensive onboarding will equip you with the

Qualifications

• Strong written and verbal communication skills.
• Customer-focused mindset with attention to detail.
• Comfortable navigating online booking systems and digital tools.
• Ability to work independently in a remote environment.
• Customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

• Assist clients with researching cruise itineraries, destinations, and cabin options.
• Coordinate and confirm cruise reservations, including travel dates and guest details.
• Respond to client inquiries regarding cruise lines, onboard experiences, and requirements.
• Review booking details for accuracy and completeness.
• Maintain organized records of client reservations and communications.
• Provide support before and after travel to ensure a positive experience.

Skills

Communication skills

Customer service mindset

Booking systems

Remote work

Service experience

Tools

Booking platforms

Job description

Aisles & Abroad seeks a Cruise Booking Agent to help clients research cruise options, coordinate reservations, and ensure a smooth booking experience from start to finish. This entry-level role offers onboarding and training in a remote work setup.

You will interact with clients to address questions about itineraries, cabins, and cruise lines, contributing to a positive travel experience. No prior cruise or travel experience is required, as comprehensive onboarding will equip you with the