Remote Crowdfunding & Health Billing Specialist

CrowdHealth; United States; Remote; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health support stipend

Fully remote with normal business hrs

12 weeks of paid parental leave

Unlimited PTO

401(k)

Job summary

CrowdHealth is seeking a Crowdfunding Specialist to manage healthcare expenses through the CrowdHealth platform, including reviewing bills, evaluating eligibility, and finalizing expenses while coordinating crowdfunding and ensuring accurate Member accounts.

Ideal candidates have experience in healthcare billing, accounting, and strong Excel/Zendesk skills, with a passion for improving access to care in the U.S. This is a full-time remote role with normal business hours and equity participation.

Qualifications

• Analytical mindset with attention to detail and fairness in reviewing bills.
• Financial reconciliation and accurate entry recording.
• Critical thinking to evaluate complex healthcare scenarios per CrowdHealth policies.
• Process-driven approach to manage multiple cases and improve Member experience.
• Proficiency with Excel and familiarity with Zendesk, Slack, and internal tools.
• Experience collaborating across teams to deliver strong Member outcomes.
• Empathy and trustworthiness in handling Member contributions.

Responsibilities

• Health Event & Cost Administration: assess bills for completeness and eligibility.
• Crowdfunding Management: submit eligible bills for crowdfunding and resolve issues.
• Coordinate with Care Advocates to gather information and negotiate pricing.
• Respond to Member requests promptly and professionally.
• Collaborate with team to continuously improve Member experience.

Skills

Analytical mindset

Financial accuracy

Critical thinking

Process-driven

Excel

ZenDesk

Slack

Team orientation

Empathy & trustworthiness

Tools

Excel

ZenDesk

Slack

Job description

CrowdHealth is seeking a Crowdfunding Specialist to manage healthcare expenses through the CrowdHealth platform, including reviewing bills, evaluating eligibility, and finalizing expenses while coordinating crowdfunding and ensuring accurate Member accounts.

Ideal candidates have experience in healthcare billing, accounting, and strong Excel/Zendesk skills, with a passion for improving access to care in the U.S. This is a full-time remote role with normal business hours and equity participation.