Remote Credit Reporting & Disputes Analyst

Carrington; Honolulu (HI); Remote; USD 42,000 - 45,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Job summary

Carrington Mortgage Services is seeking an Analyst for Credit Bureau Reporting and Corrections. This role handles electronic disputes, reviews inquiries, researches issues, and provides timely responses to borrowers or their representatives.

Starting pay is $30.32–$32.80 per hour, with remote work from home options and compliance with RESPA, TILA and CFPB regulations. You will investigate disputes, respond via E-Oscar, and update loan records while coordinating with internal teams to resolve

Qualifications

• Metro 2 familiarity is a plus.
• Knowledge of credit reporting and FCRA preferred.
• Understanding of RESPA and CFPB regulations.
• Strong operations knowledge across payments, escrow, taxes and insurance.
• Excellent research, analytical and problem‑solving skills.
• Able to work accurately in a production environment and meet deadlines.
• Effective verbal and written communication.
• Self‑motivated and able to work independently under tight deadlines.
• Knowledge of MS Office and industry software packages.
• Excellent critical thinking and sound judgment.
• Able to work as part of a team and handle multiple priorities.
• Ability to understand opposing viewpoints and negotiate.
• Ability to make decisions impacting department credibility.

Responsibilities

• Investigate credit reporting disputes analyzing records vs Metro 2 standards.
• Respond to disputes via E-Oscar and submit corrections to bureaus.
• Determine if corrections are warranted and implement in systems.
• Update loan records and ensure proper notations.
• Collaborate with internal teams to resolve inquiries and report trends.
• Research payment histories, escrow data, loan balances and adjustments.
• Handle escalated credit reporting issues and support internal units.
• Stay up to date with RESPA, TILA, FCRA and CFPB regulations.
• Adhere to department and company policies; perform other duties as assigned.

Skills

Metro 2 format

credit reporting

research skills

analytical skills

attention to detail

verbal and written communication

self-motivation

Microsoft Office

industry software knowledge

Education

Bachelor's degree or equivalent

3–5 years mortgage servicing/credit bureaus experience

Tools

Microsoft Office Suite

credit reporting software

Job description

Carrington Mortgage Services is seeking an Analyst for Credit Bureau Reporting and Corrections. This role handles electronic disputes, reviews inquiries, researches issues, and provides timely responses to borrowers or their representatives.

Starting pay is $30.32–$32.80 per hour, with remote work from home options and compliance with RESPA, TILA and CFPB regulations. You will investigate disputes, respond via E-Oscar, and update loan records while coordinating with internal teams to resolve