Remote Creative Customer Happiness Designer

Redbarn Pet Products, LLC.,; Oregon; Híbrido; USD 25.000 - 39.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental Insurance

Vision Insurance

401(k) with match

Flexible Spending Accounts

Voluntary Benefits

Pet Insurance

Life and AD&D Insurance

Long-Term Disability

Paid Vacation

Paid Sick Leave

Paid Holidays

Employee Pet Discounts

Descripción de la vacante

Redbarn Pet Products seeks a Creative Customer Happiness Expert to blend graphic design, digital artwork, and customer engagement into memorable experiences for pets and their families.

The remote, part-time role (25 hours/week) focuses on developing personalized gifts, unique artwork, and heartfelt initiatives that celebrate pets while strengthening brand loyalty across departments and customer touchpoints.

Formación

• Experience using Canva for digital design.
• Previous experience in customer service.
• Experience coordinating personalized gifts, branded merchandise, or creative customer initiatives.
• Familiarity with Purchasing processes, and budget tracking.
• Familiarity with e-commerce platforms, customer relationship management systems, or project management tools.
• Experience collaborating with multiple team members and departments.

Responsabilidades

• Design and create digital artwork, personalized gifts, greeting cards, and other creative materials that enhance customer experience.
• Develop thoughtful, engaging, and personalized experiences that celebrate customers and their pets.
• Support the planning, coordination, and execution of creative projects and customer engagement initiatives.
• Create custom pet artwork and other personalized designs while maintaining quality and brand consistency.
• Collaborate with team members and other departments to bring creative ideas and projects to life.
• Coordinate customer recognition activities, special occasions, and appreciation opportunities.
• Assist with organizing, tracking, and maintaining creative supplies, gifts, and inventory.
• Manage multiple projects, priorities, and deadlines while ensuring timely, accurate completion.
• Maintain organized project records, track completed activities and provide updates on progress.
• Identify new creative ideas and opportunities to improve customer experiences and strengthen brand loyalty.
• Perform other related duties as assigned.

Conocimientos

Creative design mindset

Customer service experience

Personalized gifts coordination

Brand merchandise coordination

Creative customer initiatives

Cross-team collaboration

Budget awareness

Educación

High school diploma or equivalent

Herramientas

Canva

CRM systems

Project management tools

E-commerce platforms

Purchasing processes

Descripción del empleo

Redbarn Pet Products seeks a Creative Customer Happiness Expert to blend graphic design, digital artwork, and customer engagement into memorable experiences for pets and their families.

The remote, part-time role (25 hours/week) focuses on developing personalized gifts, unique artwork, and heartfelt initiatives that celebrate pets while strengthening brand loyalty across departments and customer touchpoints.