Remote Contract & Customer Success Manager

A01098 GE Vernova International LLC; United States; Remote; USD 79,000 - 131,000; Full time

Job summary

GE Vernova, Inc. is seeking a contract administration professional to support pre- and post-contract activities, manage terms and conditions, and oversee risk modeling and tender-related estimating processes.

The role emphasizes execution within standard practices and collaboration across teams, with potential for leadership guidance as needed. The candidate will help drive customer satisfaction, assist in sales campaigns, and maintain strong cross-functional relationships.

Qualifications

• Bachelor's degree from an accredited university or college, or a high school diploma / GED with at least 6 years of experience in comparable roles; minimum of three years of relevant experience.
• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems; ability to document, plan, market and execute programs; established project management skills.

Responsibilities

• Assist in sales campaigns for new contracts and proposals.
• Assure timely resolution of customer issues and satisfaction for assigned contracts.
• Interact with customer service, parts & transactional services, field service, repair service and other teams.
• Function as liaison between internal organizations and customers for assigned contracts.
• Develop in-depth knowledge of a technical discipline and use experience to execute policy/strategy.

Skills

Strong communication

Analytical thinking

Project management

Education

Bachelor's degree

High school diploma with 6 years experience

Job description

GE Vernova, Inc. is seeking a contract administration professional to support pre- and post-contract activities, manage terms and conditions, and oversee risk modeling and tender-related estimating processes.

The role emphasizes execution within standard practices and collaboration across teams, with potential for leadership guidance as needed. The candidate will help drive customer satisfaction, assist in sales campaigns, and maintain strong cross-functional relationships.