Remote Content Strategist for Brand & Ecommerce

Onward Search

Ventura (CA)

On-site

USD 83,000 - 124,000

Full time

6 days ago

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Benefits offered by this job

Medical, Dental, and Vision Insurance.

Life Insurance.

401(k) Program.

Commuter Benefit.

eLearning and Ongoing Training.

Education Reimbursement.

Job summary

Onward Search is seeking a Content Strategist for a contract role supporting a respected apparel brand. This remote position requires PST hours and offers the opportunity to shape digital storytelling and brand experiences.

You will lead content assessments, develop strategies, and collaborate with cross-functional teams to deliver cohesive content across channels and platforms. Strong expertise in journey mapping, governance, and tools like Figma and SFCC is highly valued.

Qualifications

Over seven years of experience in content strategy, digital experience strategy, or related fields.
Proven success in developing content plans that increase customer engagement and conversion.
Experience working within interconnected teams involving marketing, product, design, and engineering.
Strong knowledge of customer journey mapping, content governance, information architecture, and content operations.
Skilled in translating strategic priorities into effective content requirements for digital assets and campaigns, with the ability to influence without direct authority.
Adept at leveraging data and customer insights to inform decisions and prioritize content initiatives.
Excellent communication, facilitation, and stakeholder management skills.
Familiarity with ecommerce platforms, digital merchandising, and content management systems is advantageous.
Proficiency with Figma is required.
Experience with ClickUp or similar project management tools is required.
Experience with SFCC, Bloomreach, and FullStory is preferred.

Responsibilities

Lead comprehensive content assessments utilizing customer insights and analytics to pinpoint gaps and set future content requirements across customer touchpoints.
Develop and execute content strategies that highlight product features, reinforce brand values, and foster community engagement through various digital channels.
Convert business goals and customer needs into clear, actionable content plans, including recommendations for sequencing and implementation.
Collaborate with cross-disciplinary teams such as marketing, merchandising, UX, and production to align content with strategic objectives and optimize customer outcomes.
Establish content frameworks, templates, and governance standards to ensure consistency, scalability, and efficiency across digital platforms.