Remote Consultative Pharmacy Tech - MTM Support

CenterWell Pharmacy; Dayton (OH); Remote; USD 40,000 - 52,000; Full time

Job summary

CenterWell Pharmacy is seeking a Clinical Services Pharmacy Technician to handle patient, pharmacy, and provider calls, performing administrative tasks and data entry.

You may conduct outreach for medication therapy management and schedule medication reviews with pharmacists, with supervision within defined policies. Remote work requires residency in OH, AZ, TX, or FL and a 40-hour week including some weekend shifts.

Qualifications

• Must have an active Pharmacy Technician or Tech in Training license in the state you reside.
• Experience as a Pharmacy Technician.
• Call center experience in a pharmacy or related call center setting.
• Experience using multiple computer applications simultaneously and data entry skills.

Responsibilities

• Handle intake for calls from patients, pharmacies and providers and perform basic administrative tasks.
• Evaluate calls requiring pharmacist consultation and route appropriately.
• Make outbound calls to patients to offer medication therapy management programs and schedule reviews with consultative pharmacists.
• Report to a supervisor in the Clinical Services Department and operate within defined policies and timing.

Skills

Pharmacy tech

Call center

Data entry

Bilingual EN/ES

Education

High School Diploma or GED

Job description

CenterWell Pharmacy is seeking a Clinical Services Pharmacy Technician to handle patient, pharmacy, and provider calls, performing administrative tasks and data entry.

You may conduct outreach for medication therapy management and schedule medication reviews with pharmacists, with supervision within defined policies. Remote work requires residency in OH, AZ, TX, or FL and a 40-hour week including some weekend shifts.