Remote Condo Property Claims Advisor

Allstate; Ontario (CA); Remote; USD 34,000 - 51,000; Full time

Benefits offered by this job

Flexible work arrangements

Employee discounts

Office equipment reimbursement

Student loan matching

Retirement savings with employer match

Wellness allowance

Personal reflection day

Tuition reimbursement

Volunteer opportunities

Job summary

Allstate Canada Group is seeking a Property Claims Advisor specializing in condominium claims. The role focuses on investigation, assessment, and resolution of homeowner and condominium property claims, emphasizing coverage determinations and customer service.

The successful candidate will apply analytical skills to review condominium documentation, coordinate with condo corporations and vendors, and settle claims within authority while upholding policy language and regulatory requirements.

Qualifications

• 1–2 years of property claims experience.
• Knowledge of property claims handling in insurance.
• Experience with condominium claims is a strong asset.
• Understanding of condominium ownership structures and governing documents.
• Strong analytical and document review skills.
• Ability to assess responsibility between condominium corporations and unit owners.
• Excellent communication, negotiation, and customer service.
• Strong organizational skills and ability to manage multiple files.
• Bilingualism (English/French) is an asset.

Responsibilities

• Promote customer-centric claims experience.
• Interpret policy wording and determine coverage.
• Investigate, negotiate, and settle condo property claims.
• Review condo documents and assess ownership and maintenance responsibilities.
• Evaluate losses involving common elements and units.
• Collaborate with condo corporations, managers, vendors, and legal representatives.
• Maintain case load and document files per policies.
• Escalate claims beyond authority levels.
• Work with Homeowner Adjusters and other internal partners.

Skills

Property claims

Condominium claims

Analytical skills

Communication

Negotiation

Customer service

Time management

Bilingual English/French

Job description

Allstate Canada Group is seeking a Property Claims Advisor specializing in condominium claims. The role focuses on investigation, assessment, and resolution of homeowner and condominium property claims, emphasizing coverage determinations and customer service.

The successful candidate will apply analytical skills to review condominium documentation, coordinate with condo corporations and vendors, and settle claims within authority while upholding policy language and regulatory requirements.