Remote Compliance Auditor - Life Insurance (PH)

Offshore 24/7; United States; Remote; USD 8,800 - 12,000; Full time

Benefits offered by this job

100% work from home

HMO coverage from Day 1

13th month pay

20 days paid leave per year

Job summary

Offshore 24/7 is hiring a Compliance Auditor to review AR applications, written communications and call recordings against a compliance scorecard. You will provide practical coaching to advisers and validate offshore audit results.

The role emphasizes delivering firm, constructive feedback and improving audit processes. You will work from home on a permanent Philippine contract, with exposure to an international insurance network and monthly training sessions.

Qualifications

• 2+ years listening to calls or checking files against a compliance or QA scorecard.
• Able to give written or verbal feedback based on audit findings.
• Strong attention to detail and ability to assess disclosures and outcomes.
• Clear, constructive written feedback that is firm on substance.
• Confident in discussing issues with ARs, including challenging conversations.

Responsibilities

• Review insurance applications and call recordings submitted by ARs.
• Review audits performed by offshore team and validate findings against the scorecard; provide calibration feedback.
• Update scorecards and feedback; finalize audits within SLAs (no item older than 10 days).
• Log remediations and follow up with ARs; escrow aged items as needed.
• Identify trends and recurring breaches; report to compliance team and Committee.
• Coach ARs daily on trends and issues, in writing and verbally.
• Assist in monthly training drop-ins for internal advisory teams and AR network.
• Review FSGs, scripts and templates for regulatory accuracy and contribute to audit reporting.

Skills

Auditing calls

Coaching feedback

Attention to detail

Time management

Verbal communication

Education

RG 146 or equivalent

Tools

CRM software

3CX

SharePoint

Microsoft 365

Job description

Offshore 24/7 is hiring a Compliance Auditor to review AR applications, written communications and call recordings against a compliance scorecard. You will provide practical coaching to advisers and validate offshore audit results.

The role emphasizes delivering firm, constructive feedback and improving audit processes. You will work from home on a permanent Philippine contract, with exposure to an international insurance network and monthly training sessions.