Remote Complex Claims Advocate (Part-Time)

001 BlueCross and BlueShield of South Carolina; Columbia (SC); Ibrido; USD 19.000 - 28.000; Part-time

Descrizione del lavoro

BlueCross BlueShield of South Carolina is seeking a part-time Customer Service Associate to respond to complex inquiries by phone, email, and web. You will perform research to resolve issues and adjudicate complex or specialty claims following company policies.

The role requires strong communication, organization, and discretion. On-site and home-based work arrangements exist, with scheduled hours in a 6.5-hour shift afternoons, near Columbia, SC.

Competenze

• Strong oral and written communication skills with attention to detail.
• Ability to handle high stress situations and confidential information.
• Proficient in using multiple computer systems and MS Office applications.

Mansioni

• Provide prompt, accurate responses to complex inquiries via phone, email, or web.
• Conduct research to resolve inquiries and adjudicate complex or specialty claims.
• Maintain productivity, quality, and timeliness standards in daily tasks.
• Coordinate with other departments to resolve problems and implement improvements.

Conoscenze

Customer service

Claims processing

Communication

Research

Formazione

High School Diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

BlueCross BlueShield of South Carolina is seeking a part-time Customer Service Associate to respond to complex inquiries by phone, email, and web. You will perform research to resolve issues and adjudicate complex or specialty claims following company policies.

The role requires strong communication, organization, and discretion. On-site and home-based work arrangements exist, with scheduled hours in a 6.5-hour shift afternoons, near Columbia, SC.