Remote Community Resource Navigator II

Centene Corporation; Kansas City (MO); Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off + holidays

Remote, hybrid, field or office work

Job summary

Centene is seeking a remote Community Resources Specialist to support foster care members by connecting them to community resources and care services. The role operates from Missouri with a Monday–Friday schedule 8am–5pm, delivering telephonic support to families and coordinating outreach with the care team.

You will document resources, assist nurses and social workers, conduct non-clinical assessments, and help members navigate health services and social determinants of health.

Qualifications

• Requires a High School diploma or GED.
• Requires 1–2 years of related experience.

Responsibilities

• Provides support to members to connect them to known community and care resources in a cost-effective manner
• Supports the coordination of community outreach resources available to members and promotes awareness of care/services
• Serves as support for members on community and care resource inquiries and opportunities available to members
• Supports all member related correspondence and educational materials to assist in the facilitation of a successful community connection
• Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements
• Provide assistance to the clinical team of nurses and social workers. Activities include, but are not limited to outreach, community education, informal guidance and member support
• Conduct non-clinical general health assessments in order to refer members to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers and staff working within the organization
• Conduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers in staff working within our organization
• Conduct telephonic and/or in-person outreach to locate individuals and families in the community who are hard to reach
• May make visits to individual homes and/or community organizations
• Working Knowledge of Social Determinants of Health (SDOH) barriers
• Performs other duties as assigned
• Complies with all policies and standards

Education

High School diploma or GED

Job description

Centene is seeking a remote Community Resources Specialist to support foster care members by connecting them to community resources and care services. The role operates from Missouri with a Monday–Friday schedule 8am–5pm, delivering telephonic support to families and coordinating outreach with the care team.

You will document resources, assist nurses and social workers, conduct non-clinical assessments, and help members navigate health services and social determinants of health.