Remote Community Engagement Specialist - California

Acentra Health; Fresno (CA); À distance; USD 37 000 - 47 000; Plein temps

Avantages offerts par ce poste

Health plans

Paid time off

Retirement savings

Wellness program

Educational assistance

Corporate discounts

Résumé du poste

Acentra Health seeks a Community Engagement Coordinator to build relationships with local healthcare providers and community organizations in California. The role focuses on integration and transitions of care for the Fee-for-service population.

You will collaborate with care coordinators, clinicians, and social workers to support high-risk members, educate about community resources, and advocate for timely access to care while ensuring confidentiality and regulatory compliance.

Qualifications

• Patient Navigator, CCM or Social Worker experience.
• 2+ years community healthcare engagement experience.
• Must reside in California.
• Strong communication (written/verbal), interpersonal, organizational, time management and communication skills.
• Demonstrated customer service skills.
• Must be willing to travel locally within California as needed.
• Preferred qualifications include bilingual abilities and cultural competency.

Responsabilités

• Field-based engagement specialist responsible for developing and enhancing community-based organization relationships and local community engagement strategies.
• Develop community engagement strategies that meet members where they live and establish a trusted environment for healthcare engagement.
• Interact and collaborate with a multidisciplinary team, including physicians, care coordinators, community health workers, case managers, pharmacists, and social workers/educators to ensure beneficiary needs and preferences for health services/information are shared.
• Educate members about community resources/options and advocate on behalf of the beneficiary.
• Establish a collaborative process working across the local health care delivery system to assist members in receiving timely access to care. This includes advocating and supporting members in identifying FFS treatment options and coordinating transitions of care in a timely manner to ensure quality outcomes.
• Maintain strict standards for client confidentiality and client-related information. Comply with all organizational, state, and federal regulations and policies on confidentiality.
• Prepare timely documentation, status updates, event notifications, and other documentation regarding beneficiaries in accordance with regulatory requirements and company policies and procedures.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Connaissances

Patient Navigator

CCM

Social Worker

Communication Skills

Customer Service

Travel within California

Description du poste

Acentra Health seeks a Community Engagement Coordinator to build relationships with local healthcare providers and community organizations in California. The role focuses on integration and transitions of care for the Fee-for-service population.

You will collaborate with care coordinators, clinicians, and social workers to support high-risk members, educate about community resources, and advocate for timely access to care while ensuring confidentiality and regulatory compliance.