Remote Community Advocate & Programs Manager

Tailscale; United States; Remote; USD 144,000 - 177,000; Full time

Job summary

Tailscale is seeking a Community Engagement and Advocacy Manager to lead three core areas: Insiders advocacy, Discord and Reddit communities, and Community Projects. You will build relationships with insiders, foster meaningful participation, and collaborate across teams to turn community activity into ongoing advocacy.

The role emphasizes curiosity about technology, strong communication, and a passion for creating welcoming, inclusive spaces where community contributors are recognized and

Qualifications

• 3–5+ years of experience in community management, advocacy, or related roles.
• Experience owning and growing community programs, including initiatives and engagement.
• Proven ability to build meaningful relationships with community members and internal teams.
• Experience moderating online communities with guidelines and inclusive environments.
• Strong written and verbal communication skills and collaboration across teams.
• Excellent organizational and program management skills and ability to handle multiple priorities.
• Genuine curiosity about technology and eagerness to learn about Tailscale's products and community.

Responsibilities

• Own the Insiders advocacy program strategy, operations, engagement, and growth.
• Build relationships with Insiders and understand their interests and participation.
• Develop recurring engagement opportunities for Insiders to connect and contribute.
• Identify opportunities for Insiders to contribute via speaking, content, events, feedback.
• Collaborate with internal teams to create clear participation pathways.
• Nurture emerging advocates for deeper participation and potential roles.
• Oversee recruitment, onboarding, recognition, and ongoing engagement of Insiders.
• Gather feedback and continuously improve the Insider experience.
• Track participation, contributions, and outcomes to show impact.
• Own strategy and engagement across Discord and Reddit communities.
• Plan events, AMAs, discussions, and member spotlights.
• Moderate daily community operations and escalate issues.
• Identify improvements based on feedback and metrics.
• Recognize active members and contributors.
• Collaborate with Product, Marketing, and Dev Relations on launches.
• Turn community projects into content, demos, docs, and showcases.
• Help surface standout projects to internal teams.
• Develop ways to recognize contributors and give visibility.
• Track project activity and outcomes for advocacy impact.

Skills

Community management

Advocacy programs

Stakeholder coordination

Online community moderation

Cross-team collaboration

Tools

Discord

Reddit

Job description

Tailscale is seeking a Community Engagement and Advocacy Manager to lead three core areas: Insiders advocacy, Discord and Reddit communities, and Community Projects. You will build relationships with insiders, foster meaningful participation, and collaborate across teams to turn community activity into ongoing advocacy.

The role emphasizes curiosity about technology, strong communication, and a passion for creating welcoming, inclusive spaces where community contributors are recognized and