Remote COMMS Technician

The Walt Disney Company; Connecticut; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading media company seeks a Remote COMMS Technician to handle communications for live events. The ideal candidate will be skilled in technical operations with strong communication abilities, working under pressure to ensure successful event execution. This role requires flexibility and teamwork, with an emphasis on planning, training, and technical expertise in communications.

Benefits

Flexible work schedule

Comprehensive health benefits

Professional training opportunities

Qualifications

• Strong communication skills and ability to handle stressful situations.
• Proven experience with complex communication systems.
• Ability to work independently and as part of a team.

Responsibilities

• Plan and execute communications for Live Remote events.
• Create meticulous documentation for event planning.
• Support onsite teams remotely and manage technical challenges.

Skills

Communication

Troubleshooting

Technical expertise

Planning

Documentation

Education

High School diploma or equivalent

Bachelor’s Degree or equivalent

Tools

AES67

Dante

MADI

AVB

Calrec

Job description

Remote COMMS Technician

Apply Now Apply Later Job ID 10121930 Location Connecticut, United States / Remote, United States Business ESPN Date postedJun. 27, 2025

This role is considered remote, which means the employee will work remotely on an ongoing basis and will not have an assigned workspace at a Company designated location.

Job Summary:

The ideal candidate must possess strong communication skills and work well with others. They should be able to multi-task, work under deadlines, and properly handle stressful situations. The candidate should have a deep understanding of technical equipment and signal flows. Planning and documentation are also a requirement. As ESPN is a 24/7 operation, candidates schedule must be flexible and are expected to work: nights, weekends, and holidays. Travel is also a requirement that is determined by the duration of the event.

Position Summary:

The candidate is responsible for planning and executing communications for Live Remote events. The planning stage encompasses all work before arriving onsite. This is typically known as “Remote Office Work”. The planning starts with acquiring Production and Operation management’s requirements for the event. Then meeting with the various Technical and Operation teams to establish a plan. Meticulous documentation will need to be created and shared with the appropriate teams to lay out the established plan. This should include but not limited to drawings, camera swings, IFBs, PLs, external keypanels/beltpacks, communication 4wires, and/or trunking assignments to other trucks/facilities, and any additional required hardware to name a few. Once onsite, the candidate is responsible for working with the various technical teams (Audio, Engineering, Video, Operations, etc.) to properly execute the established plan. Throughout the event they are required to field any requests and troubleshoot any issues where and when needed. With any event, challenges can occur that will require the candidate to be agile with changes, work through stressful situations, while staying calm and maintaining their composure. Documentation should be updated when changes to the original plan are made. At the conclusion of the event, the candidate must return all equipment inventory and systems back to their original state. Lastly, as part of “Remote Office Work” the candidate is required to meet with the various groups from the planning stage for a postmortem to discuss what worked, what didn’t, and what can be done in the future to enhance the production. Final documentation should then be created, that notates all aspects of the event to be used for future event planning.

Additional “Remote Office Work” should include but are not limited to training, documentation, and RCS (Remote Comms Support). All company mandated training should be completed in a timely manner. The candidate will also be required to provide structured classroom style (in person, Zoom, or recording) training to their colleagues. In preparation for the training, the candidate is required to create a training syllabus to be shared before the training. Items to be covered but are not limited to: wired intercom, wireless intercom, computer networking, audio and video routing systems. The candidate will also be required to work RCS. In this role, they will work from their home office and remotely support the team onsite at an event. This is accomplished using company assets to allow them to remotely control equipment at site. When applicable, the candidate will also need to provide training to onsite operators while performing RCS.

Responsibilities:

Intercom Systems:

• Proficient in AES67, 2110, Dante, MADI, AVB, and trunking protocols.
• Hands-on experience with Riedel Intercom systems (Artist G2 & 1024).
• Expertise in RTS Intercom systems (ADAM, ADAM-M, Odin, OMS, Cronus, TBX).

RF Communications:

• Knowledgeable in DECT, 2.4 & 5.8 GHz frequencies, and broadcast RF systems.
• Experience with PL systems such as Bolero, Freespeak, CrewCom, and Roameo.
• Familiar with 2-way radios, specifically Kenwood NexEdge, Linux OS, antenna, and combining systems.

Networking:

• Strong understanding of AoIP, QoS, VLAN configuration, unicast & multicast audio, PTPv1 & PTPv2, and other common networking protocols.

Audio Systems:

• Proficiency in working with Calrec, Lawo, and Digico audio systems.

Router Systems:

• Expertise with router systems such as EVS Cerebrum, Evertz Magnum, Lawo Powercore, and Calrec Impulse Core.

Training:

• Ability to effectively communicate and teach technical concepts in a classroom setting.

System Design:

• Capable of designing, setting up, and supporting both small and large-scale systems.

Qualifications:

• Candidate must possess strong communications and interpersonal skills and organizational abilities.
• Candidate must possess strong attention to detail and work independently in a demanding deadline driven environment.
• Proven experience working with complex communication systems.
• Strong technical expertise and the ability to troubleshoot and resolve technical issues.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Relevant certifications or qualifications in communications or networking are a plus.

Preferred Qualifications:

• A minimum of 5 years professional experience related to broadcast or technical operations including onsite experience with remote transport and transmission systems.
• Professional experience in operating processes of remote productions and remote transport systems.
• Strong knowledge of Production workflow and operating systems.
• Strong knowledge of telecom services.
• Experience managing and implementing multiple budgets.

Required Education:

High School diploma or equivalent.

Preferred Education:

Bachelor’s Degree or equivalent.

Additional Information: (i.e. physical requirements, holiday, nights, weekend shifts, etc.)

Must be able to lift more than 50lbs, work nights, holidays and weekends.

The hiring range for this remote position is $75 to $95 per hour, which factors in various geographic regions. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About ESPN:

Working at ESPN is unlike anything else. That’s because we’re always finding new ways to interact with fans – however and wherever they connect with sports. Every day we’re doing things that no one has done, all in a dynamic culture where we defy odds and continuously outdo ourselves. When you have the latest technology, game-changing ideas and world-class talent on your team, every day is extraordinary.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with ESPN Productions, Inc , which is part of a business we call ESPN .

ESPN Productions, Inc is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

Disability Accommodation for Employment Applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs . We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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