Remote Commercial Excellence Training Specialist

ICON Strategic Solutions; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Various annual leave entitlements

Health insurance options

Retirement planning options

Global Employee Assistance Programme (

Job summary

ICON is seeking an experienced Commercial Excellence Training Specialist to design, deliver and evolve training and capability programs. The role spans bid defence excellence, onboarding, continuous coaching, and capability development in line with ICON’s priorities.

The position collaborates with Business Development, Clinical Operations, Proposals and senior leadership to maintain best-practice methodologies and performance frameworks across client-facing moments that matter.

Qualifications

• Significant experience in Commercial Excellence, Sales Enablement, Learning & Development, or Business Development.
• Experience designing and delivering training for cross-functional teams and senior stakeholders.
• Experience implementing standardized methodologies and competency frameworks.
• Strong understanding of the clinical research industry and CRO lifecycle, incl. proposals and bid defenses.
• Proven ability to handle multiple concurrent initiatives and adapt to shifting priorities.
• Excellent facilitation, presentation, coaching, communication and stakeholder-influence skills.
• Strong project management and analytical skills in a global or matrixed organization.

Responsibilities

• Develop, implement and maintain standardized end-to-end methodologies for priority commercial capability programmes.
• Establish adaptable frameworks for strategy, prep, delivery and post-activity evaluation.
• Develop and maintain playbooks, resources, templates for reuse across initiatives.
• Partner with leaders to align methodologies with client expectations and evolving priorities.
• Drive adoption of best practices across units, therapeutic areas and regions.

Skills

Commercial Excellence

Cross-functional training

Competency frameworks

Clinical research

Bid defenses

Multitasking

Facilitation

Stakeholder management

Project management

Analytics

Job description

ICON is seeking an experienced Commercial Excellence Training Specialist to design, deliver and evolve training and capability programs. The role spans bid defence excellence, onboarding, continuous coaching, and capability development in line with ICON’s priorities.

The position collaborates with Business Development, Clinical Operations, Proposals and senior leadership to maintain best-practice methodologies and performance frameworks across client-facing moments that matter.