Remote Commercial Customer Service Agent

PerunHR; Philadelphia (Philadelphia County); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading HR solutions provider is seeking a Remote Commercial Customer Service Agent to assist customers via phone. Candidates must possess a high school diploma or GED and have a minimum of 2 years of customer service experience, preferably in a call center. Strong verbal communication and problem-solving skills are essential. This role requires navigating multiple systems to provide excellent service in the healthcare industry. Equipment will be provided for remote work.

Qualifications

• Minimum of 2 years of customer service experience.
• Healthcare industry experience preferred.
• 1 year of Call Center Customer Service experience.

Responsibilities

• Provide excellent customer service over the phone.
• Navigate through multiple systems to assist customers.

Skills

Strong verbal communication

Customer focus

Problem-solving skills

Education

HS Diploma or GED

Job description

Remote Commercial Customer Service Agent

Philadelphia, Pennsylvania, United States

About the job Remote Commercial Customer Service Agent

Requirements:

• MUST be able to work Remote from Home – equipment will be provided.
• Requires HS Diploma or GED with a minimum of 2 years of customer service experience, call center experience is preferred
• Healthcare industry experience is preferred
• Strong Customer Focused competencies, seeking service-oriented individuals.
• Must have strong verbal and written communication skills,
• phone based position which requires excellent verbal communication; ability to clearly communicate complex messages over the phone.
• Strong problem-solving skills.
• 1 year of Call Center Customer Service experience (Inbound calls)
• Ability to navigate through multiple systems