Remote Collections Associate

Globalchannelmanagement; Houston (TX); Remote; USD 40,000 - 50,000; Full time

Job summary

A financial services company is looking for a Remote Collections Associate to handle payment processing, maintain records, and communicate with clients and vendors effectively. The ideal candidate should have at least 1 year of experience in collections, specifically related to ecommerce or financial services, strong analytical skills, and be organized. This position offers a remote work environment with a schedule from 9 AM to 5 PM CST.

Qualifications

• 1+ years of collections experience, preferably in ecommerce, payments, or financial services.
• Strong data analysis and investigative skills are required.
• Excellent communication skills with customers, attorneys, and vendors.

Responsibilities

• Handle end-to-end payment processing and posting.
• Maintain accurate case notes and customer records.
• Communicate effectively with customers and vendors.

Skills

Collections experience

Data analysis skills

Excellent communication skills

Organizational skills

Problem-solving skills

Job description

About the job Remote Collections Associate

Remote Collections Associate needs 1+ years collections experience. 1+ years of collections and analyst experience preferably in ecommerce, payments or financial services. 9-5p CST

Overview

Remote Collections Associate needs 1+ years collections experience. 1+ years of collections and analyst experience preferably in ecommerce, payments or financial services. 9-5p CST

Responsibilities

• Experienced in handling end-to-end payment processing and posting.
• Maintain accurate and complete case notes, customer due diligence records, and legal investigations
• Puts a high value on accuracy and completeness of work including case notes, customer due diligence, processing legal documents, and fraud investigations
• Strong data analysis and investigative skills
• Has the ability to communicate clearly, and effectively with customers, attorneys, and vendors
• Possesses excellent organizational and time management skills; must possess ability to prioritize and balance multiple tasks simultaneously while meeting agreed upon deadlines
• A proven ability to learn and adapt to new processes and follow standard operating procedures
• Excellent problem-solving skills
• Thrives in a fast-paced environment
• Independent decision maker with the ability to confidently back up actions
• Ability to verify the accuracy and authenticity of customer-provided information, documents, and identification through reliable sources and appropriate verification processes

Qualifications

• Experience in ecommerce, payments or financial services
• Strong data analysis and investigative skills
• Excellent communication skills with customers, attorneys, and vendors
• Independent, proactive, and able to prioritize multiple tasks