Remote CMA – Telehealth Care Coordinator

SteadyMD Inc.; United States; A distancia; USD 26.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Remote schedule

Weekend availability

Startup environment

Descripción de la vacante

SteadyMD Inc. is hiring a Certified Medical Assistant to join a collaborative care team delivering telehealth services.

This role focuses on patient outreach, lab result follow-ups, and coordinating care with clinicians, pharmacies, and patients across SteadyMD client programs. The CMA will respond to inquiries, manage asynchronous messages, and perform chart prep for visits, while ensuring HIPAA compliance and patient education.

Formación

• Must be a Certified Medical Assistant with active license/credential.
• Minimum 2 years’ CMA experience, preferably in primary care or telehealth.
• Experience with electronic medical records and HIPAA compliance.
• Strong communication, empathy, and ability to follow protocols.

Responsabilidades

• Conduct high-volume outbound calls relating to lab results and follow-ups.
• Manage inbound/outbound messages and coordinate care with clinicians.
• Triages patient-reported symptoms and escalates as needed.
• Coordinate next steps: labs, appointments, referrals and care needs.
• Prepare patient charts for upcoming clinician visits.
• Communicate with pharmacies for prescriptions and prior authorizations.

Conocimientos

Effective communicator

Telehealth demeanor

Time management

Adaptability

Professional conduct

Educación

Herramientas

EMR systems

Descripción del empleo

SteadyMD Inc. is hiring a Certified Medical Assistant to join a collaborative care team delivering telehealth services.

This role focuses on patient outreach, lab result follow-ups, and coordinating care with clinicians, pharmacies, and patients across SteadyMD client programs. The CMA will respond to inquiries, manage asynchronous messages, and perform chart prep for visits, while ensuring HIPAA compliance and patient education.