Remote Cloud & WMS/3PL Tech Specialist

Akraya, Inc.; Pleasanton (CA); Remote; USD 90,000 - 95,000; Full time

Job summary

Akraya is seeking an experienced technology professional to support and manage cloud environments and supply chain technology operations with emphasis on WMS, 3PL, and global partner coordination. The right candidate will have Retail experience, strong knowledge of supply chain tech, and deep expertise in integrations between host systems and 3PL platforms.

The role requires excellent communication and the ability to work across time zones including Japan, Europe, and Asia.

Qualifications

• Experience with supply chain tech and Warehouse Management Systems (WMS).
• Strong understanding of 3PL operations, vendor coordination, and logistics tech environments.
• Experience with host system-to-3PL integrations and complex system integration environments.
• Cloud infrastructure experience, including environment management, availability, security, performance, and troubleshooting.

Responsibilities

• Design, manage, and support cloud environments, ensuring high availability, security, reliability, and performance.
• Support development and technology teams with infrastructure needs, troubleshooting, and technical issue resolution.
• Partner with supply chain teams and global 3PL providers to support WMS and logistics technology operations.
• Coordinate with 3PL vendors and technology partners to manage operational issues, dependencies, and technical requirements.
• Support and troubleshoot complex integrations between host systems and 3PL/WMS platforms.
• Monitor infrastructure and integration performance and identify opportunities to improve reliability and operational efficiency.
• Work closely with global partners across Japan, Europe, Asia, and other regions, adapting to different time zones and business schedules.
• Communicate technical issues, requirements, risks, and resolutions clearly to both technical and non-technical stakeholders.

Skills

Cloud Infra & Env Mgmt

Supply Chain & WMS

3PL Ops & Vendor Coord

Host System & 3PL Integrations

Global Stakeholder Comm

Job description

Akraya is seeking an experienced technology professional to support and manage cloud environments and supply chain technology operations with emphasis on WMS, 3PL, and global partner coordination. The right candidate will have Retail experience, strong knowledge of supply chain tech, and deep expertise in integrations between host systems and 3PL platforms.

The role requires excellent communication and the ability to work across time zones including Japan, Europe, and Asia.