Remote Cloud & IT Systems Engineer

Storage Solutions - A Jungheinrich Company; Westfield (IN); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Competitive Salary and Bonus Structure

Generous Paid Time Off

Medical, Dental, and Vision Benefits

401K with Company Match

Company HSA Contribution

Professional Growth Opportunities

Job summary

Storage Solutions – A Jungheinrich Company is seeking an IT Systems and Cloud Engineer to manage our Microsoft 365 and Azure environments, while driving modern workplace initiatives and SaaS integrations. You will own the cloud platform layer and act as the escalation point for complex issues across a predominantly SaaS-based stack.

You will partner with the Desktop Services Manager and report to the Director of IT, shaping security, governance, and automation across a fast-growing,

Qualifications

• 4–7+ years of progressive IT experience spanning helpdesk/systems support and cloud administration.
• Hands-on Microsoft 365 administration experience (Exchange Online, Teams, SharePoint, Intune, Entra ID).
• Experience managing Azure environments including resource groups, networking, IAM, and cost management.
• Working knowledge of Intune/Endpoint Manager: Autopilot, compliance policies, app deployment, Conditional Access.
• Proficiency in PowerShell scripting for administration and automation; experience with Microsoft Graph API a strong plus.
• Solid understanding of identity and access management concepts (SSO, SAML, OAuth, SCIM).
• Experience supporting a SaaS-heavy environment with 10+ integrated applications.
• Excellent diagnostic and troubleshooting skills; strong communication and ownership of problems

Responsibilities

• Administer and optimize Microsoft 365 tenant (Exchange Online, SharePoint, OneDrive, Teams, Intune, Entra ID/Azure AD, etc)
• Manage a small Azure infrastructure including virtual machines, networking, storage, and cost optimization
• Own integrations between SaaS platforms, ensuring SSO, SCIM provisioning, and data flow consistency
• Evaluate, onboard, and retire SaaS tools in coordination with business stakeholders and the Director of IT
• Maintain licensing inventory, renewals, and cost tracking across all cloud subscriptions
• Oversee backup, DR, and business continuity posture for cloud-hosted workloads
• Design, deploy, and maintain Intune/Endpoint Manager policies for Windows device management
• Build and manage Autopilot enrollment, compliance policies, conditional access rules, and application deployment
• Develop and maintain Microsoft 365 governance frameworks (Teams structure, SharePoint architecture, retention policies, DLP)
• Lead adoption of productivity and collaboration tooling, driving usage and training
• Manage identity lifecycle — joiners, movers, leavers — with automation via PowerShell, Graph API, Power Automate
• Serve as the primary escalation point for complex issues beyond the Desktop Services Manager
• Troubleshoot and resolve escalated tickets involving M365, Azure, networking, and cross-platform authentication
• Develop runbooks, knowledge base articles, and SOPs that enable Tier 1 resolution of repeating issues
• Support executive users and high-visibility incidents with urgency and professionalism

Skills

Microsoft 365 admin

Azure cloud administration

Intune endpoint management

PowerShell scripting

SSO / identity management

SaaS integrations

Governance & security

Backup & DR planning

Cost management

Documentation & SOPs

Tools

Freshservice

Power Automate

Microsoft Graph API

Job description

Storage Solutions – A Jungheinrich Company is seeking an IT Systems and Cloud Engineer to manage our Microsoft 365 and Azure environments, while driving modern workplace initiatives and SaaS integrations. You will own the cloud platform layer and act as the escalation point for complex issues across a predominantly SaaS-based stack.

You will partner with the Desktop Services Manager and report to the Director of IT, shaping security, governance, and automation across a fast-growing,