Remote Cloud & DevOps L2 Operations Engineer

Tech Mirrors; Mount Laurel Township (NJ); Remote; USD 120,000 - 180,000; Full time

Job summary

Tech Mirrors seeks an experienced L2 Operations Support Engineer to ensure stability, availability, and performance of cloud-native production apps. You will partner with Development, Infra, and DevOps to support deployments, platform services, and automation.

Responsibilities include incident response, Kubernetes and Kafka support, CI/CD deployments, and IaC automation using Terraform/Ansible, with strong Linux and scripting skills. Remote USA role with on-call duties.

Qualifications

• 4+ years supporting enterprise production environments.
• Experience with Kubernetes, Docker, and a public cloud (AWS/Azure/GCP).
• Experience with Kafka or similar messaging platforms.
• Hands-on experience with CI/CD pipelines and IaC.
• Strong Linux administration, scripting, troubleshooting, and communication skills.

Responsibilities

• Provide Level 2 support for production applications and platforms.
• Monitor health, troubleshoot incidents, restore service, perform RCA.
• Support Kubernetes deployments, scaling, configuration, and troubleshooting.
• Monitor Kafka clusters, topics, brokers, consumer groups.
• Assist CI/CD pipelines and production deployments; perform release validation.
• Develop and maintain IaC using Terraform/Ansible; automate tasks.
• Create runbooks and knowledge articles; improve reliability and ops.
• Collaborate with Dev, Infra, SRE to improve platform stability.
• Support monitoring/observability using Splunk, Grafana, Prometheus, Datadog, Dynatrace.

Skills

Kubernetes

Kafka

Cloud platforms

CI/CD pipelines

Terraform

Ansible

Python scripting

Linux administration

Git/GitHub

Jenkins

Azure DevOps

ArgoCD

Docker

On-call support

Incident response

Monitoring tools

Automation

Tools

Kubernetes

Docker

Git

Jenkins

Azure DevOps

GitHub Actions

GitLab CI/CD

ArgoCD

Terraform

Ansible

Job description

Tech Mirrors seeks an experienced L2 Operations Support Engineer to ensure stability, availability, and performance of cloud-native production apps. You will partner with Development, Infra, and DevOps to support deployments, platform services, and automation.

Responsibilities include incident response, Kubernetes and Kafka support, CI/CD deployments, and IaC automation using Terraform/Ansible, with strong Linux and scripting skills. Remote USA role with on-call duties.