Remote Clinical Support Specialist — EMR & Coordination

Sound-Inpatient-Physicians,-Inc.; Nashville (TN); Hybrid; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

PTO 15 days/year

Ten paid holidays

Job summary

Sound Physicians, headquartered in Nashville, TN, seeks a Clinical Support Specialist to provide administrative and operational support for remote physician advisors. This full-time, remote position offers a remote-first culture with flexible collaboration and opportunities to grow within the organization.

The role requires strong MS Office skills, 2 years of business administration experience, and the ability to manage EMR systems and communications with payers.

Qualifications

• 2 years general business administration experience in a professional setting.
• High School degree or GED or equivalent experience.
• Proficiency with Microsoft Office Suite including Outlook, Word, Excel, Visio, Project and PowerPoint.

Responsibilities

• Provide administrative support to facilitate the completion of appeal letter requests, including creating cases, preparing medical records, and coordinating mailings.
• Maintain access to client EMRs and prepare PDF extracts for case reviews.
• Schedule peer-to-peer reviews between physician advisors and insurance company medical directors.
• Resolve issues preventing timely case completion such as missing information or EMR access problems.
• Triaging and monitoring case requests to meet deadlines; assist in onboarding remote clinical personnel.
• Prepare PowerPoint presentations, Word documents, mail merges and Excel spreadsheets as needed.

Skills

General office skills

MS Office Suite

Communication skills

Education

High School degree or GED

2 years business administration experience

Tools

Visio

Microsoft Project

PowerPoint

Job description

Sound Physicians, headquartered in Nashville, TN, seeks a Clinical Support Specialist to provide administrative and operational support for remote physician advisors. This full-time, remote position offers a remote-first culture with flexible collaboration and opportunities to grow within the organization.

The role requires strong MS Office skills, 2 years of business administration experience, and the ability to manage EMR systems and communications with payers.