Remote Clinical Operations Specialist – Claims & Care

GEHA; Lee's Summit (MO); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Hybrid work model

Paid Time Off

Tuition Assistance

Life Insurance

Short/Long-term Disability

Job summary

G.E.H.A, headquartered in the Kansas City area, seeks an administrative Associate to support Clinical Operations. You will engage with members and providers to explain GEHA benefits and programs, and identify cases for internal and external clinical programs.

Posted as a full-time role with hybrid work options in Lee's Summit, MO. The position requires basic healthcare knowledge, strong communication skills, and proficiency with MS Office tools.

Qualifications

• Requires two years (60 credit hours) of college or 2 years of healthcare experience.
• Requires intermediate proficiency with technology applications and systems.
• Requires effective written and verbal communication skills.
• Must reside in the Kansas City Metro.

Responsibilities

• Performs routine administrative workflow tasks supporting Clinical Operations.
• Educates members and providers about GEHA benefits and programs.
• Identifies cases for internal and external Clinical programs.
• Coordinates communication and responses with internal/external customers regarding care management.

Skills

Communication

Healthcare experience

PHI / HIPAA awareness

Education

60 credit hours

Tools

Microsoft Office

Excel

Outlook

Teams

Job description

G.E.H.A, headquartered in the Kansas City area, seeks an administrative Associate to support Clinical Operations. You will engage with members and providers to explain GEHA benefits and programs, and identify cases for internal and external clinical programs.

Posted as a full-time role with hybrid work options in Lee's Summit, MO. The position requires basic healthcare knowledge, strong communication skills, and proficiency with MS Office tools.