Remote Clinical Care Support Specialist

DirectMeds; United States; Remote; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package (Health, Dental, and

Fully remote position

PTO & holidays

Career growth opportunities

Exposure to wellness therapies

Job summary

Direct Meds, a Salt Lake City-based healthcare company, seeks a motivated Clinical Care Support to join a fully remote team. You will assist patients, handle billing questions, and support nurses by ensuring smooth order completion, with a weekend schedule and MST shifts.

Join a fast-growing national team focused on compassionate care and efficient operations, learning across multiple programs while advancing within the company.

Qualifications

• Demonstrated attention to detail in patient reporting.
• Ability to manage multiple queues and responsibilities.
• Willingness to learn new programs and processes.

Responsibilities

• Support nursing team by handling operational and administrative tasks in the patient journey.
• Assist with billing questions and userflow processes.
• Take ownership of emails, tickets, and tasks across multiple platforms.

Skills

Attention to detail

Multitasking

Organization

Team player

Customer service

Billing inquiries

Job description

Direct Meds, a Salt Lake City-based healthcare company, seeks a motivated Clinical Care Support to join a fully remote team. You will assist patients, handle billing questions, and support nurses by ensuring smooth order completion, with a weekend schedule and MST shifts.

Join a fast-growing national team focused on compassionate care and efficient operations, learning across multiple programs while advancing within the company.