Remote Clinical Admin Support Specialist I

Alliance Health; Morrisville (NC); Remote; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, Long L–

Generous retirement savings plan

Flexible work schedules includinghybrd

Paid time off including vacation, sick

Dress flexibility

Job summary

Alliance Health is hiring an Administrative Clinical Support Specialist I. The role involves triaging clinical information for prior authorization, data entry, and discharge documentation within our EHR platform. You will ensure privacy compliance and support the UM department in timely communications with members and providers.

Remote work is supported; selected candidates must reside in North Carolina and may be required to report to the Alliance Home Office in Morrisville for meetings.

Qualifications

• Requires high school diploma and 4+ years of related administrative experience, preferably in healthcare settings.
• Proficient in handling sensitive clinical data with privacy controls.
• Strong office management and cross-department collaboration abilities.
• Proficient in MS Office (Word, Excel, Outlook) and database navigation.

Responsibilities

• Triage, process, and gather clinical information to build prior authorization requests from email/fax into the EHR.
• Support UM by notifying members/providers within required timeframes.
• Adhere to HIPAA and privacy policies to protect PHI.
• Verify member eligibility in NC TRACKS to support clinical workflows.
• Assist with high-priority tasks such as pre-screening PA requests and discharge documentation.

Skills

Data entry

Privacy compliance

Multitasking

Microsoft Office

Communication

Education

High School diploma

Tools

NC TRACKS

SharePoint

Alliance Medical Records

EHR system

Job description

Alliance Health is hiring an Administrative Clinical Support Specialist I. The role involves triaging clinical information for prior authorization, data entry, and discharge documentation within our EHR platform. You will ensure privacy compliance and support the UM department in timely communications with members and providers.

Remote work is supported; selected candidates must reside in North Carolina and may be required to report to the Alliance Home Office in Morrisville for meetings.