Remote Client Support Specialist - Flexible Hours

Hellosunshinetravels; Atlanta (GA); Remote; USD 38,000 - 60,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible scheduling

Training and mentorship

Established systems and processes for

Supportive team culture

Opportunities for advancement

Job summary

Hellosunshinetravels is seeking a Remote Customer Service Representative to support clients and advisors from a fully remote setting. You will handle inquiries, coordinate communications, and maintain precise client records while delivering exceptional service.

The role offers flexible scheduling and a structured training program in a supportive remote environment, with opportunities for professional growth and advancement.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service and problem-solving abilities.
• Highly organized with exceptional attention to detail.
• Comfortable working independently in a remote setting.
• Basic computer proficiency and ability to learn new systems.
• Professional, reliable, and self-motivated.

Responsibilities

• Provide outstanding customer support while assisting assigned advisors.
• Respond to client inquiries promptly and professionally.
• Coordinate schedules, confirmations, and follow-up communications.
• Maintain accurate client records and documentation.
• Monitor and manage client requests to ensure timely resolution.
• Deliver clear and consistent communication throughout the client experience.
• Assist with administrative tasks and coordination as needed.

Skills

Verbal & written communication

Customer service

Problem solving

Organization

Remote work independence

Computer proficiency

Reliability & motivation

Job description

Hellosunshinetravels is seeking a Remote Customer Service Representative to support clients and advisors from a fully remote setting. You will handle inquiries, coordinate communications, and maintain precise client records while delivering exceptional service.

The role offers flexible scheduling and a structured training program in a supportive remote environment, with opportunities for professional growth and advancement.