Remote Client Support Specialist - Flexible & Growing

Hellosunshinetravels; Austin (TX); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Training & mentorship

Growth opportunities

Job summary

Hellosunshinetravels is seeking a Remote Customer Service Representative to join our growing team. You will support clients by delivering outstanding service, coordinating communications, and maintaining accurate records in a fully remote environment.

The ideal candidate is organized, detail-oriented, and excels at independent work with strong communication skills. This role offers flexible scheduling, training, and opportunities for growth within a supportive team.

Qualifications

• Excellent verbal and written communication.
• Strong customer service and problem-solving abilities.
• Highly organized with exceptional attention to detail.
• Comfortable working independently in a remote setting.

Responsibilities

• Provide outstanding customer support while assisting assigned advisors
• Respond to client inquiries promptly and professionally
• Coordinate schedules, confirmations, and follow-up communications
• Maintain accurate client records and documentation
• Monitor and manage client requests to ensure timely resolution
• Deliver clear and consistent communication throughout the client experience
• Assist with administrative tasks and coordination as needed

Skills

Verbal communication

Written communication

Customer service

Problem solving

Organization

Independent work

Job description

Hellosunshinetravels is seeking a Remote Customer Service Representative to join our growing team. You will support clients by delivering outstanding service, coordinating communications, and maintaining accurate records in a fully remote environment.

The ideal candidate is organized, detail-oriented, and excels at independent work with strong communication skills. This role offers flexible scheduling, training, and opportunities for growth within a supportive team.