Remote Client Support Specialist - Benefit Advisor

AO Globe Life; Charleston (SC); Remote; USD 38,000 - 52,000; Full time

Job summary

AO Globe Life is seeking motivated individuals to join our remote team as Client Support Specialists to help families across the United States understand and access supplemental benefit programs.

You'll receive structured training and mentorship, work from home, and participate in virtual consultations via Zoom, while building valuable customer service experience and professional relationships with clients who have expressed interest in our offerings.

Qualifications

• Strong communication and interpersonal skills.
• Organized, dependable, and comfortable working independently.
• Confident using digital tools and virtual meeting platforms such as Zoom.
• Experience in customer service or client-facing roles is helpful but not required.

Responsibilities

• Connect with individuals who have expressed interest in learning about benefit programs
• Schedule and conduct virtual consultations with clients via Zoom
• Explain benefit options clearly and assist clients through the enrollment process
• Maintain accurate digital records and follow up with clients as needed
• Provide professional customer support and build positive client relationships
• Participate in ongoing training sessions and professional development meetings

Skills

Strong communication

Independent work

Zoom proficiency

Customer service experience

Tools

Zoom

CRM familiarity

Internet savviness

Job description

AO Globe Life is seeking motivated individuals to join our remote team as Client Support Specialists to help families across the United States understand and access supplemental benefit programs.

You'll receive structured training and mentorship, work from home, and participate in virtual consultations via Zoom, while building valuable customer service experience and professional relationships with clients who have expressed interest in our offerings.