Remote Client Support Specialist

Traveling with Mchaila; Salt Lake City (UT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Fully remote

Training and support

Job summary

Traveling with Mchaila is seeking a Customer Service Representative to support clients through a dedicated advisor-led service model. You will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish in a fully remote environment.

You will work closely with assigned advisors to answer questions, manage scheduling, and keep client records up to date.

Qualifications

• Excellent communication with clients and advisors.
• Detail-oriented with ability to manage schedules remotely.
• Comfort using online tools and CRM systems.

Responsibilities

• Support customers through their assigned advisor
• Respond to inquiries and provide accurate information
• Assist with scheduling, confirmations, and follow-ups
• Maintain clear communication and accurate client records

Skills

Strong communication

Customer service mindset

Attention to detail

Remote work comfortable

Tech-savvy

Job description

Traveling with Mchaila is seeking a Customer Service Representative to support clients through a dedicated advisor-led service model. You will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish in a fully remote environment.

You will work closely with assigned advisors to answer questions, manage scheduling, and keep client records up to date.