Remote Client Support Specialist - Advisor-Led Service

Traveling with Mchaila; Baton Rouge (LA); On-site; USD 34,000 - 52,000; Full time

Job summary

Traveling with Mchaila is seeking a customer-focused Customer Service Representative to support clients through a dedicated advisor-led service model. You will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish.

You will work closely with assigned advisors to help manage client requests, answer questions, and provide timely updates related to planning, scheduling, and confirmations.

Qualifications

• Strong communication and customer service skills.
• Comfort with remote work and attention to detail.
• Reliable, professional, and tech‑savvy.]
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Responsibilities

• Support customers through their assigned advisor
• Respond to inquiries and provide accurate information
• Assist with scheduling, confirmations, and follow-ups
• Maintain clear communication and accurate client records

Skills

Communication

Customer Service

Remote Work

Attention to Detail

Professionalism

Tools

CRM software

Job description

Traveling with Mchaila is seeking a customer-focused Customer Service Representative to support clients through a dedicated advisor-led service model. You will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish.

You will work closely with assigned advisors to help manage client requests, answer questions, and provide timely updates related to planning, scheduling, and confirmations.