A leading technology company is seeking a Customer Service Assistant to work from home. This role involves addressing customer inquiries, providing service information, and maintaining accurate records in a database. Ideal candidates should have a BA/BS or Associate's Degree, two years of related experience, and strong communication skills, particularly in English. Join us to work in a dynamic and supportive environment, while contributing to customer satisfaction and loyalty.
Qualifications
2 years of experience or equivalent combination.
Experience in a call center environment.
Fluency in English with strong communication skills.
Responsibilities
Serve as initial point of contact for client queries.
Communicate proactively with clients to address concerns.
Maintain customer records accurately in the database.
Skills
Teamwork
Communication
Problem-solving
Organization
Initiative
Adaptability
Technical proficiency
Education
BA/BS or Associate's Degree
Job description
A leading technology company is seeking a Customer Service Assistant to work from home. This role involves addressing customer inquiries, providing service information, and maintaining accurate records in a database. Ideal candidates should have a BA/BS or Associate's Degree, two years of related experience, and strong communication skills, particularly in English. Join us to work in a dynamic and supportive environment, while contributing to customer satisfaction and loyalty.