Remote Client Success Specialist - Flexible Training

Travel With Sann; New York (NY); Remote; USD 40,000 - 65,000; Part time

Benefits offered by this job

Remote work

Flexible scheduling

Training and ongoing support

Career development

Job summary

Travel With Sann is seeking a Client Success Specialist for remote work with flexible scheduling. The role supports clients from initial contact through ongoing relationship development, with training provided.

The position emphasizes proactive communication, organized record-keeping, and collaboration with the team to enhance the client experience. Remote-friendly environment offers growth and development opportunities.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer-service mindset with a solutions orientation.
• Ability to work independently in a remote environment.

Responsibilities

• Communicate professionally with prospective and existing clients.
• Respond to client questions and inquiries.
• Understand client needs and provide appropriate information.
• Follow up with clients and prospects in a timely manner.
• Help coordinate consultations, appointments, and next steps.
• Maintain accurate client records.
• Build strong and professional client relationships.
• Identify opportunities to improve the client experience.
• Escalate questions or concerns when appropriate.
• Participate in team meetings, training, and development activities.

Skills

Communication

Written Communication

Verbal Communication

Organization

Attention to detail

Remote work

Customer service

Job description

Travel With Sann is seeking a Client Success Specialist for remote work with flexible scheduling. The role supports clients from initial contact through ongoing relationship development, with training provided.

The position emphasizes proactive communication, organized record-keeping, and collaboration with the team to enhance the client experience. Remote-friendly environment offers growth and development opportunities.