Remote Client Success Specialist

American Income Life Insurance Company; United States; Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

100% Remote

Flexible scheduling

Online training

Mentorship and development

Performance-based pay

Job summary

AO (American Income Division) is seeking an entry-level Remote Client Success Representative to support clients seeking information about benefits and coverage options. You will guide clients through options, assist with applications, and provide ongoing service in a fully virtual environment.

No prior insurance experience is required. Training, mentorship, and leadership development opportunities are provided to help you grow within a performance-based, remote team.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Ability to work independently from home.
• Comfort using Zoom and virtual collaboration tools.

Responsibilities

• Meet with clients virtually through Zoom and scheduled calls.
• Explain products and services clearly and professionally.
• Assist with applications, enrollment, and benefit updates.
• Provide ongoing customer service and follow-up support.
• Maintain accurate client records and documentation.

Skills

Customer service

Communication

Relationship-building

Virtual work

Job description

AO (American Income Division) is seeking an entry-level Remote Client Success Representative to support clients seeking information about benefits and coverage options. You will guide clients through options, assist with applications, and provide ongoing service in a fully virtual environment.

No prior insurance experience is required. Training, mentorship, and leadership development opportunities are provided to help you grow within a performance-based, remote team.