Remote Client Success & Solutions Manager

Innovatrix Business Solutions; États-Unis; À distance; USD 18 000 - 38 000; Temps partiel

Résumé du poste

Innovatrix Business Solutions is seeking a part-time remote Client Relationship Manager to nurture client partnerships and coordinate consulting services. You will serve as the main point of contact, manage client records, and support business development by identifying upsell opportunities.

The role requires strong communication, organization, and the ability to work independently in a remote setting. Prior consulting or professional services experience is advantageous.

Qualifications

• Bachelor's degree or equivalent in business-related field preferred.
• Strong client relationship and account management skills, including stakeholder communication and customer service.
• Experience in consulting or professional services is beneficial, especially in client-facing roles.
• Ability to work effectively in a remote environment and manage confidential information.

Responsabilités

• Conduct virtual meetings with clients to understand needs and update on progress.
• Respond to client inquiries and provide timely, high-quality responses.
• Prepare proposals and support tenders or proposals.
• Track project progress and gather feedback to improve services.
• Collaborate with internal teams to align solutions with client goals.

Connaissances

Client relationships

Account management

Stakeholder communication

Customer service

Business consulting

Operations analysis

Solution design

Project coordination

Written communication

Verbal communication

CRM systems

Remote collaboration

Office productivity tools

Formation

Bachelor's degree in business or related field

Outils

CRM software

Online meeting tools

Office productivity software

Description du poste

Innovatrix Business Solutions is seeking a part-time remote Client Relationship Manager to nurture client partnerships and coordinate consulting services. You will serve as the main point of contact, manage client records, and support business development by identifying upsell opportunities.

The role requires strong communication, organization, and the ability to work independently in a remote setting. Prior consulting or professional services experience is advantageous.