Remote Client Success Manager: B2B Lead Gen

Informa; Newton (MA); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Great community

Volunteer days

Career development

Flexible PTO

Health insurance

401k match

Job summary

NetLine, a division of Informa TechTarget, seeks a Client Services Account Manager to champion clients' lead generation goals across a dynamic B2B portfolio. You will embed with clients' marketing teams and drive multi-channel campaigns, from onboarding to renewal, shaping strategy with data-driven insights.

Ideal candidates have 3–5 years in B2B client success, strong analytical skills, and proficiency in Excel/PowerPoint and CRM tools.

Qualifications

• 3–5 years direct client success management experience in B2B marketing, agency, or martech environment.
• Ability to manage a diverse, high-volume client portfolio under tight deadlines.
• Strong understanding of B2B marketing funnels, demand generation, and digital performance metrics.
• Advanced Excel/PowerPoint skills; familiar with CRM tools and martech stacks.

Responsibilities

• Serve as the primary strategic advisor and day-to-day partner for client accounts.
• Oversee end-to-end multi-channel lead generation campaigns across multiple clients.
• Analyze campaign data and deliver actionable optimization insights.
• Operate the NetLine Portal to monitor daily campaign performance and pacing.
• Identify opportunities for account expansion and support renewals.
• Collaborate with internal teams to align resources with client deliverables.

Skills

Client success management

Portfolio juggling

Embedded marketer mindset

Analytical thinking

Communication skills

Education

Bachelor's degree in Marketing or related field

Tools

Microsoft Excel

PowerPoint

CRM tools

Job description

NetLine, a division of Informa TechTarget, seeks a Client Services Account Manager to champion clients' lead generation goals across a dynamic B2B portfolio. You will embed with clients' marketing teams and drive multi-channel campaigns, from onboarding to renewal, shaping strategy with data-driven insights.

Ideal candidates have 3–5 years in B2B client success, strong analytical skills, and proficiency in Excel/PowerPoint and CRM tools.