Remote Client Success Manager

Medium; Waterbury (CT); Remote; USD 36,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Mentorship and training

Work from home

Advancement based on performance

Industry leading tools and technology

Job summary

Medium is seeking innovative individuals for a fast-growing, tech-driven environment. Responsibilities include conducting virtual consultations, assessing client needs, and fostering lasting relationships through regular check-ins.

You will also handle related admin tasks as needed and benefit from mentorship and comprehensive training. Top incentives feature weekly pay, a qualified lead program, advancements based on performance, and access to industry-leading tools and technology with

Qualifications

• Ability to conduct virtual consultations with clients.
• Ability to assess client needs and explain solutions clearly.
• Maintain client relationships through regular check-ins.
• Ability to handle administrative tasks efficiently.

Responsibilities

• Conduct virtual consultations with clients to understand needs.
• Assess client requirements and educate them on suitable solutions.
• Build lasting relationships through consistent follow-ups and renewals.
• Complete related administrative tasks such as note taking and scheduling.

Skills

Communication skills

Relationship building

Presentation skills

Time management

Tools

CRM software

Job description

Medium is seeking innovative individuals for a fast-growing, tech-driven environment. Responsibilities include conducting virtual consultations, assessing client needs, and fostering lasting relationships through regular check-ins.

You will also handle related admin tasks as needed and benefit from mentorship and comprehensive training. Top incentives feature weekly pay, a qualified lead program, advancements based on performance, and access to industry-leading tools and technology with