Remote Client Success Coordinator (Path to CSM)

Marathon Health; United States; Remote; USD 55,000 - 70,000; Full time

Job summary

Marathon Health is a leading provider delivering value-based primary care to employer and union plan sponsors nationwide. The Client Success Coordinator will support the Client Success team with transactional activities, reporting, invoicing, and eligibility tasks while maintaining strong client relationships.

This full-time, remote role requires Indiana residency for consideration and offers a development path toward a Client Success Manager position within a collaborative, high-trust culture.

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, Public Health, or related field with 2–4 years of client support.
• Experience with eligibility management, invoicing, or client reporting preferred.
• Healthcare, benefits, consulting, or population health experience is a plus.

Responsibilities

• Serve as primary day-to-day contact for a portfolio of small, low-complexity clients.
• Prepare and distribute recurring client reports.
• Review monthly invoices and coordinate corrections.
• Support eligibility processing and client transitions.
• Maintain accurate client documentation and data.
• Assist with renewal preparation and marketing collateral.

Skills

Organizational skills

Project management

Communication skills

Microsoft Office

CRM systems

Reporting tools

Education

Bachelor’s degree in Business, Healthcare Administration, Public Health, or related field

Tools

Salesforce

Job description

Marathon Health is a leading provider delivering value-based primary care to employer and union plan sponsors nationwide. The Client Success Coordinator will support the Client Success team with transactional activities, reporting, invoicing, and eligibility tasks while maintaining strong client relationships.

This full-time, remote role requires Indiana residency for consideration and offers a development path toward a Client Success Manager position within a collaborative, high-trust culture.