Remote Client Success Associate - Entry Level

AIL; United States; Remote; USD 40,000 - 80,000; Full time

Benefits offered by this job

Remote-first

Structured onboarding & mentorship

Licensing guidance provided

Job summary

AO Globe Life is seeking an entry-level, fully remote team member to support families across the United States. You will conduct scheduled virtual consultations, help clients understand benefit options, and guide enrollment steps from a home office.

The role offers flexible scheduling, structured training, and ongoing mentorship, with no cold outreach or door-to-door sales. This remote opportunity supports a meaningful long-term career from home.

Qualifications

• Must be located and authorized to work in the United States
• Reliable high-speed internet connection
• Windows-based laptop or desktop with webcam

Responsibilities

• Conduct scheduled virtual consultations with clients using Zoom
• Identify client needs and guide them through available benefit options
• Explain coverage details and enrollment steps clearly and professionally
• Maintain accurate digital records and manage follow-up communication
• Provide exceptional client service while building long-term relationships
• Participate in ongoing training sessions and team meetings to strengthen skills

Skills

Verbal communication

Organizational skills

Video conferencing

Service-oriented mindset

Customer service experience

Tools

Zoom

Job description

AO Globe Life is seeking an entry-level, fully remote team member to support families across the United States. You will conduct scheduled virtual consultations, help clients understand benefit options, and guide enrollment steps from a home office.

The role offers flexible scheduling, structured training, and ongoing mentorship, with no cold outreach or door-to-door sales. This remote opportunity supports a meaningful long-term career from home.