Remote Client Services Associate - Training & Growth

AO Globe Life; Roanoke (VA); Remote; USD 50,000 - 80,000; Full time

Job summary

AO Globe Life is expanding its remote workforce to help individuals and families across the United States access essential supplemental benefit programs. This fully remote opportunity offers structured training, mentorship, and a supportive culture focused on long-term career growth.

Roles include conducting scheduled virtual consultations, explaining benefit options, guiding enrollment, maintaining digital records, and delivering excellent client service.

Qualifications

• Authorized to work in the United States.
• Reliable internet connection.
• Windows-based laptop or desktop with webcam.

Responsibilities

• Conduct scheduled virtual consultations with clients through Zoom.
• Understand client needs and explain available supplemental benefit options.
• Guide individuals and families through the enrollment process.
• Maintain organized digital records and follow‑up communication.
• Deliver professional client service and build lasting relationships.
• Participate in weekly training sessions and team development meetings.

Skills

Communication skills

Independent work

Tech-savvy

Zoom/video calls

Tools

Zoom

CRM software

Job description

AO Globe Life is expanding its remote workforce to help individuals and families across the United States access essential supplemental benefit programs. This fully remote opportunity offers structured training, mentorship, and a supportive culture focused on long-term career growth.

Roles include conducting scheduled virtual consultations, explaining benefit options, guiding enrollment, maintaining digital records, and delivering excellent client service.