Remote Client Services Associate — Training & Growth

AO Globe Life; Charlotte (NC); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work from anywhere in the U.S.

Flexible scheduling

Full training provided

Mentorship and professional growth

Leadership advancement opportunities

Job summary

AO Globe Life is hiring for a remote role that connects with individuals seeking information about benefits. You’ll guide conversations, support enrollment, and help clients decide, all while building professional skills.

Meet with clients virtually via Zoom and walk them through programs, answering questions and guiding next steps. You’ll onboard, maintain records, and collaborate with a growth-minded team in a flexible, mentorship‑driven environment.

Qualifications

• Authorized to work in the United States.
• Laptop with camera and reliable internet.
• Strong communication and organizational skills.
• Comfortable working independently in a remote environment.
• Coachable, motivated, and goal-oriented.

Responsibilities

• Meet with clients virtually using Zoom.
• Walk individuals and families through available programs.
• Answer questions and guide clients through next steps.
• Support clients through onboarding and enrollment.
• Maintain simple digital records and follow-ups.
• Deliver a professional, client-first experience.
• Participate in training, coaching, and development sessions.
• Collaborate with team members to improve performance.

Skills

Strong communication

Organizational skills

Coachable/motivated

Zoom usage

Tools

Zoom

Job description

AO Globe Life is hiring for a remote role that connects with individuals seeking information about benefits. You’ll guide conversations, support enrollment, and help clients decide, all while building professional skills.

Meet with clients virtually via Zoom and walk them through programs, answering questions and guiding next steps. You’ll onboard, maintain records, and collaborate with a growth-minded team in a flexible, mentorship‑driven environment.