Remote Client Service Advocate

Globe Life AIL - Lisa Russel; McAllen (TX); Remote; USD 32,000 - 46,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Comprehensive training

Mentorship programs

Remote work environment

Job summary

AO, part of the Globe Life family, is seeking a Remote Client Service Representative to connect with clients seeking information about their benefits and coverage options in a fully remote setting. This entry-level role emphasizes client support, enrollment assistance, and ongoing service while enabling growth and remote collaboration.

You will participate in virtual training, mentorship programs, and leadership development opportunities, with weekly pay and performance-based bonuses.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service and relationship-building abilities.
• Ability to work independently in a remote environment.
• Willingness to learn and adapt.

Responsibilities

• Meet with clients through Zoom and phone appointments.
• Answer questions regarding available benefits and coverage options.
• Review benefit plans and explain available solutions.
• Assist clients with applications, enrollment, and policy updates.
• Provide ongoing customer service and follow-up support.
• Maintain accurate client records and documentation.
• Build lasting client relationships through professionalism and exceptional service.

Skills

Communication skills

Customer service

Relationship-building

Self-motivation

Remote work independence

Problem-solving

Tools

Zoom

Job description

AO, part of the Globe Life family, is seeking a Remote Client Service Representative to connect with clients seeking information about their benefits and coverage options in a fully remote setting. This entry-level role emphasizes client support, enrollment assistance, and ongoing service while enabling growth and remote collaboration.

You will participate in virtual training, mentorship programs, and leadership development opportunities, with weekly pay and performance-based bonuses.