Remote Client Relationship Associate

AO Globe Life; Los Angeles (CA); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

100% remote

Weekly paychecks

Unlimited earnings

Licensing guidance

Comprehensive training

Coaching & mentorship

Performance incentives

Lead provision

Union representation

Career growth

No overhead

Job summary

AO Globe Life is seeking a Client Success Representative to work remotely with individuals and families seeking information about insurance protection. You will guide clients through a needs-based process, explain options, and help create a positive experience from the first contact to follow-up.

This 100% remote, independent contractor opportunity offers commission-based pay with performance incentives, turnkey training, and ongoing mentorship to build strong client-service skills and

Qualifications

• Excellent communication and active listening are essential.
• Customer-focused, professional approach with attention to detail.
• Comfort with online platforms and virtual communication tools.
• Self-motivated and reliable, able to work independently or in a team.

Responsibilities

• Work with warm leads and schedule virtual client appointments.
• Explain life and health insurance options and needs-based recommendations.
• Maintain accurate records and follow up with clients.
• Participate in ongoing training and team development.

Skills

Excellent communication

Active listening

Customer-focused

Follow-up

Remote work

Self-motivated

Team collaboration

Time management

Education

Pre-licensing coursework (state-specific)

Tools

CRM systems

Video conferencing

Job description

Position Overview

AO Globe Life is looking for a Client Success Representative to work remotely with individuals and families seeking information about insurance protection. You will guide clients through a needs-based process, explain available options, and help create a positive and professional experience from the first conversation through follow-up.

We provide warm leads, virtual training, daily support, and an environment designed for motivated professionals who want to build strong communication and client-service skills.

Responsibilities

• Work with warm leads supplied by the company

• Schedule and conduct virtual client appointments

• Ask thoughtful questions to identify client needs

• Explain life, supplemental health, and accident insurance products

• Provide timely follow-up and answer client questions

• Build rapport and maintain professional client relationships

• Maintain accurate records and organized communication

• Attend training and participate in team development

What We Offer

• 100% remote position

• Warm leads provided

• Weekly paychecks

• Unlimited earning potential

• Medical premium reimbursement

• Comprehensive online training

• Daily coaching and mentorship

• Performance incentive opportunities

• No overhead costs

• OPEIU Local 277 union representation

• Long-term growth opportunity with a stable, 70-year organization

Qualifications

• Excellent communication and active-listening skills

• Customer-focused, professional approach

• Strong follow-up habits and attention to detail

• Comfortable with online systems and virtual communication

• Self-motivated and reliable

• Able to work independently and within a team environment

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.