Remote Client Relations Advisor

Wanderwell Collective; Dallas (TX); Remote; USD 38.000 - 62.000; Vollzeit

Benefits dieser Stelle

Remote flexibility

Travel perks

Professional growth

Community

Zusammenfassung

Wanderwell Collective is seeking a Remote Travel Specialist to guide clients through every stage of their journey, from planning to safe return. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism and care.

You'll work remotely with a team that values excellent communication, attention to detail, and a passion for travel, while providing industry discounts and ongoing training to support your growth and client satisfaction.

Qualifikationen

• Excellent written and verbal communication skills.
• Background in customer service within travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.
• Tech-savvy and quick to learn new booking systems.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Aufgaben

• Respond to client inquiries across channels in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special requests.
• Provide accurate information regarding destinations, documents, and agency processes.
• Follow up to confirm plans and gather feedback after trips.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Kenntnisse

Communication

Customer service

Attention to detail

Tech-savvy

Travel enthusiasm

Jobbeschreibung

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction

Benefits

• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.

Candidates Must Be a Resident Of The Following Countries

United States, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras, Ireland, Israel, Italy, Jamaica, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, Portugal, Saint Kitts and Nevis, Saint Lucia, Spain, Sweden, Trinidad and Tobago, United Kingdom, Uruguay

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.