Remote Client Reimbursement Specialist

Imagine360, LLC; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health plan options

Company paid premiums for disability &

Parental Leave Policy

PTO 20 days + 10 holidays

Tuition reimbursement

401k Company contribution

Disability & Life Insurance

Professional development initiatives

Diversity and inclusion initiatives

Job summary

Imagine360, LLC is seeking a Client Reimbursement Coordinator for a 100% remote position. You will support the Client Reimbursement Advocacy team, handle inquiries, and assist with referrals and claims payments to help members facing access-to-care barriers.

The role requires a High School Diploma or GED and 1+ administrative experience, with a preference for a Bachelor’s degree and healthcare/insurance exposure. Proficiency in MS Office is expected.

Qualifications

• High School Diploma or GED required.
• 1+ administrative experience.
• Bachelor's degree preferred.
• Healthcare/insurance experience preferred.

Responsibilities

• Answer incoming phone calls and emails from internal and external partners and triage to the appropriate parties.
• Create and distribute cases referred to the Client Reimbursement Advocacy team via email and phone call.
• Prepare and send reports on ageing cases, closures, and team member statistics.
• Coordinate with Providers, as well as Audit and Claims teams on the payment of claims.
• Assist management with various tasks and assignments.
• Research providers and obtain contact information for negotiations.
• Report system issues.
• Adhere to HIPAA guidelines and regulations.
• Other related projects and duties as assigned.

Skills

Fast-paced environment

Adaptability

Written and verbal communication

Administrative skills

Organizational skills

Independent work

Education

High School Diploma or GED

Bachelor's Degree

Tools

MS Outlook

MS Word

MS Excel

MS PowerPoint

Job description

Imagine360, LLC is seeking a Client Reimbursement Coordinator for a 100% remote position. You will support the Client Reimbursement Advocacy team, handle inquiries, and assist with referrals and claims payments to help members facing access-to-care barriers.

The role requires a High School Diploma or GED and 1+ administrative experience, with a preference for a Bachelor’s degree and healthcare/insurance exposure. Proficiency in MS Office is expected.