Remote Client Itinerary Concierge

Triptasticadventures; Virginia (MN); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

100% remote

Flexible schedule

Ongoing training and professional development

Collaborative team environment

Job summary

A travel coordination company based in Virginia is seeking a remote customer support team member. In this role, you will assist in coordinating personalized arrangements, communicate effectively with clients, and manage reservations. Ideal candidates are organized, possess strong English communication skills, and can work independently. The position offers a flexible schedule and ongoing training in a collaborative environment.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet connection and smartphone are necessary.
• Strong customer service experience is preferred.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.

Skills

Strong written and verbal English communication skills

Customer service experience

Job description

A travel coordination company based in Virginia is seeking a remote customer support team member. In this role, you will assist in coordinating personalized arrangements, communicate effectively with clients, and manage reservations. Ideal candidates are organized, possess strong English communication skills, and can work independently. The position offers a flexible schedule and ongoing training in a collaborative environment.