Remote Client Intake Assistant

Woodlake Addiction Recovery Center; Ethel (OK); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider seeks a Remote Client Intake Assistant to enhance their admissions process. In this role, you will gather client information, guide new patients through intake, and ensure accurate data entry. This position offers flexible remote work arrangements, paid training, and potential for career growth within the organization.

Benefits

Remote work flexibility

Paid training and onboarding support

401(k) plan with employer contributions

Paid sick leave and holidays

Access to employee wellness and EAP programs

Qualifications

• 0–2 years of experience in a customer-facing, healthcare, or data entry role.
• Comfortable working independently in a remote setting.
• Familiarity with basic medical or behavioral health terminology a plus.

Responsibilities

• Conduct initial phone or video interviews with new clients.
• Collect and verify personal, insurance, and medical information.
• Ensure all documentation is complete, accurate, and HIPAA-compliant.

Skills

Verbal communication

Active listening

Managing confidential information

Education

High school diploma or equivalent

Job description

We are seeking a Remote Client Intake Assistant to support our admissions process. This individual will be responsible for gathering client information, guiding new patients through the intake process, and entering accurate data into our health records system. You’ll play a vital role in ensuring a smooth and compassionate onboarding experience for individuals seeking care.

Responsibilities:

Conduct initial phone or video interviews with new clients

Collect and verify personal, insurance, and medical information

Coordinate intake appointments and virtual assessments

Communicate with clinical and administrative staff for handoffs

Ensure all documentation is complete, accurate, and HIPAA-compliant

Answer questions from patients or families regarding the intake process

Qualifications:

High school diploma or equivalent

0–2 years of experience in a customer-facing, healthcare, or data entry role

Strong verbal communication and active listening skills

Familiarity with basic medical or behavioral health terminology a plus

Comfort working independently in a remote setting

Ability to manage confidential information with professionalism

What We Offer:

Remote work flexibility

Paid training and onboarding support

Competitive hourly rate

401(k) plan with employer contributions

Paid sick leave and holidays

Opportunities for advancement within admissions and care coordination

Access to employee wellness and EAP programs