Remote Client Experience Specialist – Flexible Hours & Growth

Nexora Talent; Chicago (IL); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Comprehensive training

Career development opportunities

Supportive remote environment

Job summary

Nexora Talent is seeking a Remote Client Experience Coordinator to engage with clients, answer questions, and coordinate service details from a fully remote setting. You will maintain organized records, communicate across teams, and ensure a positive client journey from start to finish.

The ideal candidate has strong communication skills, attention to detail, and the ability to multitask in a remote environment. Training is provided and scheduling is flexible.

Qualifications

• Strong written and verbal communication skills.
• Customer-focused attitude and professional communication style.
• Excellent organization and attention to detail.
• Ability to multitask and prioritize client requests.
• Comfortable working with computers, online platforms, email, and messaging tools.
• Ability to work independently in a remote environment.
• Previous customer service, client support, hospitality, or administrative experience is a plus.
• No specific industry experience required; training is provided.

Responsibilities

• Respond to client inquiries by phone, email, and online messaging platforms.
• Assist clients with service questions, updates, scheduling, and requests.
• Coordinate and confirm client arrangements and service details.
• Provide accurate and timely information to clients.
• Maintain organized client records and documentation.
• Follow up with clients to ensure a positive experience.
• Address customer concerns and provide professional solutions.
• Communicate effectively with internal team members to coordinate client needs.
• Maintain a high level of professionalism and customer satisfaction.

Skills

Communication skills

Customer focus

Organization

Multitasking

Remote work

Email & messaging tools

Tools

Email tools

Messaging platforms

Job description

Nexora Talent is seeking a Remote Client Experience Coordinator to engage with clients, answer questions, and coordinate service details from a fully remote setting. You will maintain organized records, communicate across teams, and ensure a positive client journey from start to finish.

The ideal candidate has strong communication skills, attention to detail, and the ability to multitask in a remote environment. Training is provided and scheduling is flexible.