Remote Client Experience Specialist

LJ Horizon Travels; Gulfport (MS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Training and ongoing support

Supportive team environment

Access to tools and systems

Ongoing learning and development opportunities

Job summary

LJ Horizon Travels is seeking a dependable and service-focused Customer Support Specialist for a fully remote position. The ideal candidate enjoys problem-solving and supporting clients effectively while maintaining organized information.

Role responsibilities include responding to client inquiries, maintaining communication, and ensuring a positive client experience. Join our supportive team to deliver exceptional client service with flexible scheduling and ongoing training opportunities.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with strong organizational abilities.
• Experience in customer service, hospitality, or administrative roles preferred.

Responsibilities

• Respond to client inquiries in a professional and timely manner.
• Provide client support, updates, and follow-up communication.
• Assist with coordination and service-related details.
• Maintain organized and accurate client information.
• Utilize online tools and systems to support daily tasks.

Skills

Strong communication and interpersonal skills

Detail-oriented with strong organizational abilities

Ability to manage multiple tasks and priorities

Comfortable using online tools and technology

Self-motivated with the ability to work independently

Customer service experience

Job description

LJ Horizon Travels is seeking a dependable and service-focused Customer Support Specialist for a fully remote position. The ideal candidate enjoys problem-solving and supporting clients effectively while maintaining organized information.

Role responsibilities include responding to client inquiries, maintaining communication, and ensuring a positive client experience. Join our supportive team to deliver exceptional client service with flexible scheduling and ongoing training opportunities.