Remote Client Experience Specialist

LJ Horizon Travels; Rutland (VT); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Flexible remote work environment

Comprehensive training and ongoing mentorship

Professional development opportunities

Supportive team environment

Flexible scheduling

Performance-based earning potential

Job summary

LJ Horizon Travels is seeking motivated individuals for a remote customer service position. The role focuses on assisting clients with travel planning by providing outstanding support and communication. Ideal candidates will have strong customer service skills and a willingness to learn new tools.

The position offers a flexible work environment, comprehensive training, and opportunities for professional growth. You'll also enjoy a supportive team atmosphere while building positive relationships with clients.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service mindset.
• Organized with attention to detail.
• Comfortable using a computer, smartphone, and online communication tools.
• Self-motivated and dependable, willing to learn new skills.

Responsibilities

• Deliver exceptional customer service through professional communication.
• Build positive relationships with clients.
• Assist clients with planning and coordinating travel arrangements.
• Respond to questions and provide timely follow-up.
• Maintain accurate client records.
• Participate in ongoing training and professional development.
• Work independently while collaborating with a supportive team.

Job description

LJ Horizon Travels is seeking motivated individuals for a remote customer service position. The role focuses on assisting clients with travel planning by providing outstanding support and communication. Ideal candidates will have strong customer service skills and a willingness to learn new tools.

The position offers a flexible work environment, comprehensive training, and opportunities for professional growth. You'll also enjoy a supportive team atmosphere while building positive relationships with clients.